Audiovisual Maintenance

...proactive & responsive

We protect your investment by ensuring that your AV solution continues to meet your requirements throughout its lifecycle. Ongoing support is a vital component of the complete package we offer all our clients, which includes preventative maintenance, troubleshooting, repair and replacement where necessary and system upgrades to extend the solution lifecycle.

We build on the manufacturers’ warranties for the individual components that make up our AV systems provide a continuing service to ensure that your solution keeps on working for you. We can also provide full renewal of warranties on expiry, if required.

Our AV maintenance service is also widely used by companies whose AV systems were designed by other service providers. It can cover all types of systems, regardless of whether the hardware components are bought or rented.

Principle One’s AV maintenance service is exceptionally flexible, with a range of service offerings that can be tailored to meet your needs. Maintenance can be planned, where we contract to provide the client’s selected level of service, or unplanned, where labour, parts and expertise are provided on an ad hoc basis as required. Every package is individually designed to provide optimum service levels for each client.

We protect your investment by ensuring that your AV solution continues to meet your requirements throughout its lifecycle.

Principle One’s AV maintenance service is exceptionally flexible, with a range of service offerings that can be tailored to meet your needs. Maintenance can be planned, where we contract to provide the client’s selected level of service, or unplanned, where labour, parts and expertise are provided on an ad hoc basis as required. Every package is individually designed to provide optimum service levels for each client

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Maintenance Contract

Scheduled preventative maintenance to keep your AV system working perfectly. Optional extended warranty covering all component repair or replacement costs

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Guaranteed Response Time

24 hour telephone or email response and on-site service within agreed time

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Call-out Token Plan

Tokens for service and maintenance call-outs as and when required

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Loan Units

Guaranteed access to critical equipment, ensuring that systems are never out of action

Contact our expert team to help you achieve your project goals

We are here

Hong Kong

Kinwick Centre

We’re right next to the Central/Mid-Levels Escalator on Hollywood Road
Principle One Ltd.
27/F Kinwick Centre,
32 Hollywood Road


Central,
Hong Kong

General: +852 3555 2000

Beijing

Tianchuang Science and Technology Building

We’re right next to the Central/Mid-Levels Escalator on Hollywood Road

Principle One (Beijing) Limited.
Room 611B, 6th Floor,
No. 8 Caihefang Road


Haidian District, Beijing
China

Kuala Lumpur

Kuala Lumpur

Principle One Malaysia Sdn. Bhd.

12-3(1), Stellar Suites, Jalan Puteri 4/7 Bandar Puteri Puchong

47100 Selangor, Kuala Lumpur, Malaysia

General: +60 386998391

Principle One Malaysia Sdn. Bhd.
12-3(1), Stellar Suites, Jalan Puteri 4/7 Bandar Puteri Puchong

47100 Selangor, Kuala Lumpur, Malaysia

General: +60 386998391



Seoul

Seoul

Principle One Korea Ltd.

508, 3-5F, Jongno 12-gil 23

Jongno-gu, Seoul

Republic of Korea 03190

 

General: +82 2 3478 4247

 

info@principleone.com

 

Principle One Korea Ltd.
508, 3-5F, Jongno 12-gil 23, Jongno-gu

Seoul,
Republic of Korea, 03190

General: +82 2 3478 4247



Shanghai

Asia Pacific Enterprise Building

上海市徐汇区肇嘉浜路333号
亚太企业大楼805室

Principle One (Shanghai) Ltd.
805 Asia Pacific Enterprise Building,
333 Zhaojiabang Road


Shanghai 200032,
China

Singapore

One George

Principle One Pte. Ltd.
One George Street
#1401A


Singapore 049145


General: +65 6433 5000

Sydney

Level 20 Tower 2 Darling Park

Principle One Australia Pty Ltd.
Room 2049A, Level 20, Tower 2
Darling Park, 201 Sussex Street


Sydney NSW 2000
Australia

General: +61 2 9068 6668

Tokyo

Principle One K.K.
Level 4, ISM Otemachi,
1-2-1 Uchi-Kanda, Chiyoda-ku

Tokyo, Japan 101-0047

General: +813 5577 1700

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