Audiovisual Maintenance

...proactive & responsive

We protect your investment by ensuring that your AV solution continues to meet your requirements throughout its lifecycle. Ongoing support is a vital component of the complete package we offer all our clients, which includes preventative maintenance, troubleshooting, repair and replacement where necessary and system upgrades to extend the solution lifecycle.

We build on the manufacturers’ warranties for the individual components that make up our AV systems provide a continuing service to ensure that your solution keeps on working for you. We can also provide full renewal of warranties on expiry, if required.

Our AV maintenance service is also widely used by companies whose AV systems were designed by other service providers. It can cover all types of systems, regardless of whether the hardware components are bought or rented.

Principle One’s AV maintenance service is exceptionally flexible, with a range of service offerings that can be tailored to meet your needs. Maintenance can be planned, where we contract to provide the client’s selected level of service, or unplanned, where labour, parts and expertise are provided on an ad hoc basis as required. Every package is individually designed to provide optimum service levels for each client.

We protect your investment by ensuring that your AV solution continues to meet your requirements throughout its lifecycle.

Principle One’s AV maintenance service is exceptionally flexible, with a range of service offerings that can be tailored to meet your needs. Maintenance can be planned, where we contract to provide the client’s selected level of service, or unplanned, where labour, parts and expertise are provided on an ad hoc basis as required. Every package is individually designed to provide optimum service levels for each client

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Maintenance Contract

Scheduled preventative maintenance to keep your AV system working perfectly. Optional extended warranty covering all component repair or replacement costs

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Guaranteed Response Time

24 hour telephone or email response and on-site service within agreed time

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Call-out Token Plan

Tokens for service and maintenance call-outs as and when required

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Loan Units

Guaranteed access to critical equipment, ensuring that systems are never out of action

Contact our expert team to help you achieve your audiovisual goals

Contact us

We are here

Hong Kong

Kinwick Centre

We're right next to the Central/Mid-Levels Escalator on Hollywood Road

Singapore

One George

Tokyo

Dakota House