IT Managed Services

...ongoing, proactive support

You need top quality IT systems that give you complete assurance of business as usual at all times. Principle One offers you this assurance by taking a proactive approach to your IT needs. Many of our competitors have a passive service model, offering packages with a certain number of hours of ad-hoc support to address specific problems. This model offers no incentive for regular system checks, and service is available only until the allotted hours have been used.

Our model is different: we offer a fixed fee service and proactively work with you to keep your systems operating at peak performance. We do this through diligent maintenance and spotting potential problems before they can affect service levels. We suggest and implement upgrades to ensure that your systems are always state of the art. Our aim is to avoid ad hoc problem solving, which is inefficient, expensive and time-consuming. Our proactive approach to support and maintenance is both more effective and means that your systems are consistently more reliable.

You receive a holistic technology service that can cover everything from helpdesk and desk-side support to advice on corporate IT strategy. Our offering incorporates not simply computing and networks but telecoms too and we can also cover audiovisual technology through our AV business units.

In short, we can free you from the need to employ your own IT staff for local operations. Alternatively, we can augment your existing team by providing staff with specialist knowledge, as required. Our engineers are all permanent members of staff, rather than outsourced, and have a vast breadth of knowledge about every aspect of IT solutions. They work both onsite and remotely to meet all your IT requirements.

Many users of our services are in the financial sector, including banks, hedge funds and insurance companies. We also work with clients in other business areas, such as legal services and the luxury retail sector. There is no minimum size for our clients, who range from small enterprises to the largest financial institutions. Our experience of working in many countries throughout Asia makes us the perfect local partner for companies from around the world.

You need top quality IT systems that give you complete assurance of business as usual at all times. Principle One offers you this assurance by taking a proactive approach to your IT needs.

Our service model is unique: we offer a fixed fee service and proactively work with you to keep your systems operating at peak performance. We do this through diligent maintenance and spotting potential problems before they can affect service levels. We suggest and implement upgrades to ensure that your systems are always state of the art. Our aim is to avoid ad hoc problem solving, which is inefficient, expensive and time-consuming.

Many users of our services are in the financial sector, including banks, hedge funds and insurance companies. We also work with clients in other business areas, such as legal services and the luxury retail sector. There is no minimum size for our clients, who range from small enterprises to the largest corporations.

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In-house Skills

Complete in-house support for networks, telecoms, computing and audiovisual systems, to ensure business as usual at all times

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Industry Experience

Industry Experience and Expertise mean that our professionals understand your business environment, requirements and expectations

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Unlimited Support

Unique Business Model means that we are committed to working with you to keep your systems up to date and wholly reliable

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Single Point of Contact

Single Point of Contact for all aspects of your IT system simplifies your task and ensures you always get the service you demand

Contact our expert team to help you achieve your IT goals

Contact us

We are here

Hong Kong

Kinwick Centre

We're right next to the Central/Mid-Levels Escalator on Hollywood Road
Principle One Ltd.
27/F Kinwick Centre
32 Hollywood Road

Central
Hong Kong

Singapore

One George

Principle One Pte. Ltd.
One George Street
#1401A

Singapore 049145


Tokyo

Dakota House

Principle One K. K.
Level 4 Dakota House
1-2-1 Uchi-Kanda

Chiyoda-ku, Tokyo
Japan 101-0047